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HP Recommended
LaserJet MFP M130nw
Microsoft Windows 10 (64-bit)

please check the photo to see my problem when printing  any document. There is sort of gap in the middle of the paper . I tried to use the HP detector and it shows that there is no problem.

I hope if any one could help me, please .

photo problem.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

That sharp a line would normally be caused by something blocking either the laser or something stuck in the drum. Remove the toner and drum unit and look carefully for any bits of paper or other foreign material in the cavity of the printer and between the drum and toner cartridges.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 REPLIES 2
HP Recommended

Problem solved. apparently there was something stuck in the drum 😅 

HP Recommended

That sharp a line would normally be caused by something blocking either the laser or something stuck in the drum. Remove the toner and drum unit and look carefully for any bits of paper or other foreign material in the cavity of the printer and between the drum and toner cartridges.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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