• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
HP Recommended

Hi,

 

If anyone can shed light on this problem it would be appreciated. We have a CX8000 installed, and have had considerable problems since purchase.

 

One big one for us is if a person comes into the boardroom and simply wants to display content on the screen from a laptop.

 

In theroy (and according to the screen) they can just plug in HDMI/VGA cable and away you go.

 

However in our case we have to start a whiteboard session, and then change the presenting device and then it works fine.

All very awkward.


They should be able to plug and go (as it says on the screen).


Any suggestions?

 

Thanks!

2 REPLIES 2
HP Recommended

What brand and model screen are you using?

 

waht is the software version of the CX8000?

HP Recommended

We have a DVI male to DisplayPort male cable connected to our CX8000. When someone wants to display to the TV, they push the "Room PC View" button on the touch display.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.