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HP Recommended

Hi,

I bought a used Polycom HDX 8000. It has software v3.0.0.1 on it.

I would like to upgrade it to v.3.1.1.2

 

Can I do this for free or do I need to purchase a new license?

 

Regards,

Tony

2 REPLIES 2
HP Recommended

Yes, you will need an active support contract to be able to upgrade your system to 3.1.1.2.

 

Cheers,

 

Gary M

HP Recommended

Anytime the number on either side of the first 'dot' changes it is a CFS, Charge For Software, upgrade.

 

You can upgrade to software for free as long as the number on either side of the first dot does not change, so you can upgrade to 3.0.5 for free.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.