not visible to each other...

[Anonymous]

A : polycom group700 ver5.1.2 1080p 4mp

B : lifesize team220 4mp

C : polycom group700 ver5.1.2 1080p

• B ---CALL---> A, 1:1, No problem
• B ---CALL---> C, 1:1, No problem
• B ---CALL---> A,C(mp), No problem
• A ---CALL---> C, 1:1, Connected and sounded but not visible to each other
• A ---CALL---> B,C(mp), All are connected and sounded, but C video can’t be seen in A

What is the problem??

[Anonymous]

What network(s) are involved? Firewalls? What protocol(s) used for calls?

[Anonymous]

H323 and no firewalls.

[Anonymous]

Are they all on the same local network or going thru Internet or MPLS?

Have you looked at the CALL STATISTICS during a problem call?

Maybe the SYSTEM LOGS show something relating to video protocol/resolution negotiation.