Multiple issues Spectre laptop

[maureen110]

Re: Spectre 360 laptop:

• when streaming I have two separate issues: 1) periodically audio stops and/or buzzes and 2) I get flashes of light at the beginning of a streaming experiences
• when using Microsoft Office Word 365, a whole page or two of blurred text appears in a multi-page document
• the power supply box and laptop can get very hot when being used on a bed, upholstery or my lap
• when switching between tabs, the white banner that appears on the lower left of the screen vibrates or pulses
• lately tapping on an icon or trying to X out of a webpage doesn't work and refreshing the page doesn't work either. I have been using task manager or closing down a web page and restarting to bypass this malfunction
• trying to move to a specific position on a web page will cause the screen to jump to the bottom of the web page instead
• writing emails, the document gets sent without my having hit send or even finished the email

The machine is beautiful and pricey and very frustrating to use.

Is anyone else having this issues or ideas about solutions??

[Treeko]

Hi @maureen110 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing issue.

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

I hope this helps.

Take care and have a good day.

Treeko

HP Support