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Mute button keeps coming on automatically

HP Recommended
HP ENVY TS m6 Sleekbook
Microsoft Windows 8.1 (64-bit)

My mute button keeps coming on automatically. This problem just randomly started a few days ago.

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HP Recommended

HI @AM1025,

 

Thank you for your inquiry.  It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide. First Time Here? Learn How to Post and More

I grasp you are having a difficulty with the mute option. What is the product or model number of your notebook? Here is a link to aid with locating that information. HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? What operating system are you running? Were there any recent changes made? Have you tried doing a restore back to before this occurred? Have you checked for viruses and malware?

 

 

Sparkles1

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