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HP Recommended
HP Notebook - 15-ay196nr
Microsoft Windows 10 IOT

My audio is currently outputting from both my headset (HyperX Stingers) and the speakers of the laptop. However, I only want the audio to output from the headset. I look into my settings and there is no other output options.

 

The picture below is the actual dropdown list of all available output devices.

 

Any help on how to solve this?Capture.PNG

 

 

 

1 REPLY 1
HP Recommended

@Blockay

 

Welcome to HP support community.

 

Check the 'Disable front panel jack detection' option: 

  1. Double-click on the Realtek HD Audio manager system tray icon 

  2. Click on small folder icon  

  3. Check that the 'Disable front panel jack detection' tick box is unticked. 

  4. Now insert the jack plug of either a microphone or headphones into the corresponding front panel socket of your computer. 

  5. If you now see the message 'Information: A jack has been plugged in', then you do not need to change this setting as your system has an HDA compatible front panel. 

  6. If you do not see this message, then click on the small folder icon again and tick the 'Disable front panel jack detection' check box. 

If any of the above options are unavailable, install the latest drivers for you audio adapter and then try again: Click here for the drivers 

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.