12-21-2015 07:13 AM
Has anyone else encountered this problem where plugging in some speakers, or headphones into the audio jack does not change where sound is coming from if the application is already open?
So for example, I'm listening to music on iTunes or Youtube through the laptop's speakers, then if I plug in my earphones, it does not automatically change output to my earphones. The computer recognises that my earphones are in, and changes the volume controls to be for my earphones, but sound still comes out of my laptop speakers. I've already tried setting the headphones as default on the playback settings.
The only way to change it that I have found is I have to exit the application and then open it up again. But this problem will persist if I want to unplug my earphones and change back to laptop speakers, I have to close and open the application again.
It may be a Windows 10 issue, but if anyone has a solution to this problem that would be great.
12-22-2015 10:05 AM
Thank you for your query.
I grasp that if you are listening to music and connect your headset the sound comes from both the notebook and the headset. You have set the headset as the default playback device. If you close the music program and open it with the headset attached then you only have sound in the headset, but if you disconnect the headsets you do not get sound from the speakers.
Although you have sound, please try the steps in the followind link. HP Notebook PCs - No Sound from Speakers (Windows 10, 8)
Have you checked for viruses and malware?
Please let me know the outcome.
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07-29-2016 09:00 PM
We have a 2-week old Spectre x360 4116dx. We have the same problem. The issue is only with iTunes; everything else works as expected. Once iTunes starts, plugging/uplugging the headphone makes no difference, the sound keeps coming from whatever was active when iTunes started.
I assume this is a compatibility issue with iTunes and the audio driver. We are using the latest version of both (as of 7/2016).
Several people have reported this on various forums. It should be trivial to replicate. It would be nice to know the offending culprit so we can keep an eye out for a fix. This is not a huge issue since it is easy to work aound...just start iTunes with the desired configuration.