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‎12-03-2023 08:21 PM

HP Recommended
Product: HP ENVY 16 inch Laptop PC 16-h1000 (754F7AV)
Operating System: Microsoft Windows 11

I recently "upgraded" from HP Spectre to HP Envy 16.  When using the same Blue Yeti X USB microphone, the HP Envy has terrible sound quality to the extent that I cannot make a quality recording or have an effective Zoom call.  The start of some words are muted, sometimes there is cracking or popping in the recording, but in general it sounds terrible.  I have enabled and disabled Logitech G Hub and it is bad either way.  However, on the Spectre older computer, the Logitech software sounds amazing.  I have watched YouTube videos, looked for driver updates, but the PC is new so there's nothing to update.  I would appreciate your advice.  Thanks, Bobby

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