Weird Loud Clicking Sound Coming From Laptop (HP ENVY 13)

[Pharm123]

Hey guys, 

I need so help here, I turned on my laptop a couple of days ago and this weird sound (really loud) starting coming from my computer, idk what it is, or if it's the fan or the hard drive. Sometimes it makes the noise and other times when I shut my computer off and turn it back on it is gone, else the noise keeps on coming. I ran a diagnostic and determined that the Hard Drive Short DST gave me a warning. My computer just ran out of warranty, and there has been no damage to the computer as I got it a little over a year ago. Any thoughts on what might be the cause, or any help would be appreciated. 

P.S - Freaking out rn cause it's exam season 

https://www.youtube.com/watch?v=S-Ec9fQOTH4&feature=youtu.be&fbclid=IwAR3pC1P4GCMUve8q1uzYR7jT67aSJ_...

[Echo_Lake]

@Pharm123
Thank you for posting on the HP Support Community.

I recommend you perform the following steps to isolate the issue and arrive at a fix:

Firstly, let's perform a Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8.

Next: Restore BIOS default settings.

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.  

Next: Test the hard drive using HP PC Hardware Diagnostics
Please click here to download sp98768.exe, or go to the HP PC Hardware Diagnostics Supporting Website.

1. Plug the AC adapter into the computer.
2. Press the Power button for at least five seconds to turn off the computer.
3. Turn on the computer and start pressing Esc repeatedly, about once every second. When the menu appears, press the F2 key.
4. When the HP PC Hardware Diagnostics menu displays, click Component Tests.
5. In the Component Tests menu, click Hard Drive.
6. Click the Quick Test.
7. Click Run once. If the computer has more than one hard drive, click Test All Hard Drives. The Quick Test begins.
8. If the computer has more than one hard drive, select the drive you want to test. To test all the hard drives, select Test All Hard Drives.

When a test is complete, the results display on the screen. Test results are also available in the Test Logs on the main menu.

If the hard drive passes the Quick Test, but a problem still exists with the hard drive, run the Extensive Test. This test includes the SMART Check, Short DST, Optimized DST, and Long DST. To run a specific test, select it from the Hard Drive Tests menu.

Use the following steps to clean the vent:

• Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

• After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
• Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

• In some cases, updating the BIOS might help prevent this error from occurring.

For more information on how to update the BIOS, see Updating the BIOS.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.