02-28-2017 07:31 PM
What is password to get into BIOS on a 430 Probook?
The reason I need to access BIOS is because when windows is shutdown, the laptop goes through complete shutdown turn off process but then a couple of seconds later it turns on and restarts again.
My understanding is that there is a setting in the BIOS that causes this but is there another way to stop this if I can't access the BIOS?
Niote that if computer is turned off by holding down the power switch, it does not restart and just stays off as it should.
03-01-2017 01:09 AM
We are sorry as there is no master password or generator for EliteBooks or ProBooks.
HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
- Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
When talking to the HP rep ask them to escalate your service request.
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