BIOS locked, no way to open PC. Need master password.

[Giantvince1]

I have recently purchased an HP laptop, and discovered that I cannot install any different operating system because the BIOS is locked, and only boots from the internal drive. I have no way of opening this machine to physically remove the CMOS battery, and I've tried guessing the old password to no avail. The code I receive when I fail the password attempt 3 times is "i 54748832" if anyone needs that as well. Thanks in advance.

[WAWood]

@Giantvince1 

Removing the CMOS battery would accomplish nothing as that does no reset the password, as it does in desktops.

I know we used to provide Disabled Bypass Codes -- but we don't do that anymore.

I wish we could help you, but sorry, due to recent changes in Community policy, we are no longer able to provide any assistance with password reset or recovery issues.

Also please note that now, to resolve a forgotten BIOS password issue, a system board replacement is required -- and additional customer costs apply, HP has issued this post about BIOS passwords: https://support.hp.com/us-en/document/c06368824.

In addition, according to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html