-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Bios checksum invalid (cmos reset 502)
Create an account on the HP Community to personalize your profile and ask a question
12-10-2019 07:50 AM
Accepted Solutions
12-11-2019 07:04 AM
I think so your CMOS battery is dead and need to be replace.
I don't find your model with your serial number, I need your product number (maybe in the same label).
I am Expert from French Community, and I am doing my best to help you with your question.
12-10-2019 09:06 AM
Hello, how old are your PC?? If your PC have pretty years and if your battery is not charged, your CMOS battery can be down and maybe need to be replace..
For more informations please give me your product number (P/N):
Locate your product's information label
I am Expert from French Community, and I am doing my best to help you with your question.
12-11-2019 06:45 AM - last edited on 12-11-2019 08:56 AM by Cheron-Z
Hello, first I sant to say thank you for tour rapid respinse.
The product P/N: [edit]
I brought it 6 years ago from Italy.
Perhaps you have right regarding the battery.
I don't know how to replace it, where is placed.
12-11-2019 06:50 AM
Hello, if you charge your batterie to 100% and shutdown your PC, when you restart the PC do you have this error??
I am Expert from French Community, and I am doing my best to help you with your question.
12-11-2019 07:00 AM
To be honest I didn't use it with the battery for a long time, only monthly to change it.
But I observed one think, when I keep it with the battery attached or with the power supply when I restant it the bios error not comes .
12-11-2019 07:04 AM
I think so your CMOS battery is dead and need to be replace.
I don't find your model with your serial number, I need your product number (maybe in the same label).
I am Expert from French Community, and I am doing my best to help you with your question.
12-11-2019 07:13 AM
I willy try layer to open it and check the voltage for the cmos battery, now I am to some courses and also I don't have the tools to solve this. I am almost shure also now that I will need an Cr2032 battery.
Thank you!
12-11-2019 07:23 AM
You can go here for search your product page, and find your "maintenance and service guide". This guide can help you to open your PC and locate your CMOS battery.
I am Expert from French Community, and I am doing my best to help you with your question.
Didn't find what you were looking for? Ask the community