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Locked

‎08-26-2023 01:39 AM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 15-ed1000 (169W7AV)

I started my computer and Bitlocker appeared (this has never happened before) - I have no key. What do I do!

Category:
1 REPLY 1

‎08-26-2023 08:43 AM

HP Recommended

Hey @George_A_Baber,

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

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