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Computer won't boot up no noise from hard drive at all

Hp Touchsmart 15
Downloaded Windows 10 upgrade and now my computer won't boot at all all I get is blinking light on the caps lock button and the f12 internet light is on
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Computer won't boot up no noise from hard drive at all

Hello @Jackie52,


Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.


I read your post about the notebook not starting, and wanted to assist you!


To start, can you provide me with the Product Number of the notebook?  Here is a link you can use that will help you find your Model and Product Number:
How Do I Find My Model Number or Product Number?


In the meantime, how many times will the Caps Lock blink?  The lights should blink 1- 6 times before starting again.  Looking forward to your reply.


Have a great day!

I work on behalf of HP

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