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‎03-29-2023 04:27 PM

HP Recommended

Hi, The last time I had a reply with 2 links for a bios but as there is no hard drive installed therefore no operating system and because I am unable to start the computer to install one it looks as though it is no a paperweight, Icannot see a way around this, have tried running it on a dics but while the disc runs nothing happens. Could I try just using a flash drive or does it need an operating system install, then which link do I install on the flash drive.I have a hard drive to install Thanks Dave

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1 REPLY 1

‎04-02-2023 08:35 AM

HP Recommended

Hi @Oevers3,


Welcome to HP Support Community.

 

This could be a hardware issue with the unit and may need to be replaced or upgraded to the latest model. I have sent you a private message with this information. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

Take care and have a nice day.

Rainbow23 - HP Support.
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