• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎01-26-2018 02:07 AM

HP Recommended
Product: EliteBook 745 G4
Operating System: Microsoft Windows 10 (64-bit)

I have a Win 10 64 bit pro HP EliteBook 745 G4 and I am trying to enter the BIOS.  I have tried repeatedly the esc and f10 keys on boot up but no luck.  What am I doing wrong?

1 person had the same question
5 REPLIES 5

‎01-26-2018 02:14 AM

HP Recommended

Hi,

 

Try booting into Windows. Now, turn off the PC by pressing and holding power button until PC turn off. Now push the power button again to start the PC and start pressing on the ESC key several times until startup menu appears. After once the startup menu has appeared click on F10 to enter BIOs.

 

Let me know,

David

Was this reply helpful? Yes No

‎01-26-2018 02:39 AM

HP Recommended

Didnt work.  As I press the esc key on boot up it just goes to the "Protected by HP Sure Start" screen and then continues to boot up windows. 

Was this reply helpful? Yes No

‎01-26-2018 02:52 AM

HP Recommended

Ok. Try the option "Opening the Startup Menu from within Windows on the computer" from within this HP support document. Basically you need to hold the shift button while in Windows and click on restart which takes you to a screen with more options. Try following the guide:

 

https://support.hp.com/us-en/product/hp-elitebook-745-g4-notebook-pc/11084775/document/c03801890

 

Hope it helps,

David

 

Was this reply helpful? Yes No

‎01-26-2018 02:52 AM

HP Recommended

Tried the solution again and I was able to get into the BIOS.  Thanks again for your help. 

Was this reply helpful? Yes No

‎01-26-2018 02:56 AM

HP Recommended

Your welcome.

 

I added another method while you were replying. Let me know if you need further help.

 

All the best,

David

 

Please click on accept as solution if answered your question

Please click on thumbs up for thanks

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.