Post new question
Posts: 15
Member Since: ‎09-04-2013
Message 1 of 2 (632 Views)

Erratic behaviour of mouse when resuming from Sleep on battery

HP Probook 430 running Windows 7 Professional 64bit. Whenver my laptop (disconnected from the mains power, ie running on battery) resumes from Sleep mode, the mouse exhibits erratic behaviour when using the mouse pad. A single finger on the pad, may put the mouse into Zoom (which is usually entered using two fingers squeeze / expand) or scroll when trying to simply move the mouse.


I've uninstalled and reinstalled the mouse driver software. I'm normally connected to a Port Replicator (Toshiba USB3) when on mains, but resuming from Sleep on battery almost always triggers the fault.


Is this a BIOS or software issue and has anyone else encountered this issue.


Full Spec: HP 430 G1, Product ID: E5G98PA#ABG


Regards, Pete.

0 Kudos
Posts: 14,461
Member Since: ‎09-02-2013
Message 2 of 2 (611 Views)

Re: Erratic behaviour of mouse when resuming from Sleep on battery

Hi Tauranga,


Thank you for you post.


I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at the  Commercial Forum.


In the meantime here is a link to the HP ProBook 430 G1 Notebook PC Support page.

I hope this helps.


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation