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‎10-13-2019 03:42 PM

HP Recommended
Product: Hp Laptop 14-bp0xx

HP Laptop 14-bp0xx 

my product number 2KG78EA#ABU

And when I start it up it would say Boot device not found 

Please install an operating system on your hard disk

Hard disk (3F0)

F2 System Diagnostics 

1 REPLY 1

‎10-14-2019 12:08 AM - edited ‎10-14-2019 02:31 AM

HP Recommended

Have you tried running the diagnostic test for the hard disk? see the link below this line for more information.

https://support.hp.com/lt-en/document/c01443502

Hard Disk Error 301 is an error message that indicates hard drive failure or severe drive corruption.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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