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HP Recommended
HP Notebook - 17-ak044ng

Hello!

I have another machine which is driving me crazy. I exchanged the HDD to a SDD and wanted to install a clean Windows 10 but the stick which did great work earlier on another machine only produces image interferences again. Somebody gave me the advice to update the BIOS on the machine and it worked fine on another computer.

 

But this machine is really crazy.

 

I don't have the possiblity to update the BIOS via Windows!

I downloaded the BIOS File and executed it. I created an USB Flash Drive to update the BIOS but this doesn't work at all. I won't be able to boot from this stick.

 

I downloaded HP Hardware diagnostics and started it like it has to be started but the Firmware-Button is missing!!! 

 

To be honest, either I'm pretty dumb or I am getting crazy.

Could please somebody help me with a step by step guide to update the BIOS? PLEASE??

1 REPLY 1
HP Recommended

Hello @Oliver75 (again)

 

Sorry to hear that you are having problems ... 

 

(1) Get BIOS file

HP Notebook System BIOS Update (AMD Processors)

F.14 Rev.A13.8 MBJun 26, 2020Download

 

(2) Create multiple bootable USB flash drives on any windows 10/11 machine you have

- use different types ( usb 2.0 and usb 3.0 ) !

 

! Please do not forget !

https://www.howtogeek.com/685934/how-to-safely-remove-a-drive-on-windows-10/

https://www.howtogeek.com/776373/safely-remove-usb-drive-on-windows-11/

 

(3) Go to machine HP 17-ak044ng

- Connect usb flash drive

Turn on the computer and immediately press the Escape key repeatedly, about once every second, until the Startup Menu opens

- Press F9 to open the Boot Device Options menu.

- Use the up or down arrow key to select the [usb flash drive]. Then press Enter. The Bios will be updated

See also:

 https://support.hp.com/us-en/document/c03736054

 

 

 

Please report your results

 

best regards

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