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‎08-07-2019 08:38 PM

HP Recommended
Product: HP envy 17t

Brand new computer just opened three days ago. It has now looped itself on rebooting after saying it ran into an issue (not sure what issue considering it was in sleep mode just before picking it up and seeing this message. We’re now goin from the third hour and the computer won’t even respond to the power button. Please help, I need this puppy for work. 

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1 REPLY 1

‎08-10-2019 03:06 PM

HP Recommended

@FaithBarbour

 

Let's start with a Power Drain. Refer to this Link: https://support.hp.com/in-en/document/c01684768

 

If the Notebook is booting up please perform a Reset. Link: https://support.hp.com/in-en/document/c04742289

 

Keep me posted 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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