11-11-2016 07:49 AM
My notebook started having problems, showing the sad smiley face saying that the computer ran into a problem and needs to restart. The blue screen showed the following exception: UNEXPECTED STORE EXCEPTION
The next boot fails with a "Boot Device not Found... Hard Disk (3F0)" black screen.
Only after a hard reset the computer is able to boot into windows, only to have the same problem happen again every 15 minutes or so.
I ran the UEFI Hard Disk check, which resulted in the following failure ID: 9K58QC-6NW89U-MFPX0K-60R403
Would appreciate your help
11-11-2016 08:57 AM
If your notebook is still in warranty, a rep;replacement can be provided free of charge by HP. Contact HP for warranty service. Don't forget to provide the failure ID.
Check your warranty status Here.
If your problem is solved or question answered by my post, please click the Accepted Solution button in that post.