01-01-2018 01:25 PM
I download from hp site the graphics driver for my laptop hp635 I bought some days ago (about 160Mb) and after I installed it, the laptop does not shows anything in the screen when I reboot it. It has the Radion 6300.I disconected the cable, the battery, still nothing. Screen is completely black. What to do?
01-03-2018 03:35 AM
I tried to find exactly the graph card it has from serial number but i could find how. So how?
Even HP Support Assistant when I downloaded and run it from another lapotop, needs the HP lapotop to be on line to give this info. That is impossible.