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‎09-14-2019 12:53 PM

HP Recommended
Product: Envy bang and olufsen

Hp envy bang and olufsen won't turn on.  I tried removing all plug-ins and power cord, pressing start button for 30 seconds, plugging power cord back in, and pressing start button again.  No response.

1 REPLY 1

‎09-17-2019 09:30 AM

HP Recommended

@Rob11221, Welcome to HP Support Community!

 

Use the HP Diagnostics tool to resolve the issue.

 

If the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your PC

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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