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‎04-03-2020 07:40 AM

HP Recommended
Product: 11-n019TU
Operating System: Microsoft Windows 8.1 (64-bit)

Hi, I have an issue with BIOS update I've follow HP Support Assistant to update my BIOS and is show the FLASH was successful before it went black out.

I thought it was still updating in progress and wait for 3 hours +.

Then, i sense something wrong.

Whatsapp to HP support and tried out all the drain battery, CTRL + B/ V and even tried out with USB recovery method.

But all in vain. Can anyone help me on this?

 

 

 

1 REPLY 1

‎04-07-2020 01:00 PM

HP Recommended

@CM30
Thank you for posting on the HP Support Community.

 

I appreciate your efforts to try and resolve the issue. This sounds like the system BIOS is corrupted and it needs to be flashed by the manufacturer. Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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