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‎11-01-2023 07:14 PM

HP Recommended
Product: HP Laptop 15

Hi,

 

I'm a repair person for a computer support company and a laptop came in that I just can't figure out. The client said they left in plugged in for a few weeks and when they came back it just wouldn't turn on. The power light goes on for a few seconds and switches off. I opened it up and there seems to be nothing wrong. Please help me with this issue.

 

Thanks,

 

Matthew

The MalinCorp Company

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2 REPLIES 2

‎11-07-2023 08:14 AM

HP Recommended

Hi @TheMalinCorpCo,

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support 

I am an HP Employee.
Was this reply helpful? Yes No

‎11-15-2023 04:33 PM

HP Recommended

Hi,

 

I can't find the private messages. It won't show up.

 

TheMalinCorpCo_0-1700091218014.png

 

Thanks,

 

Matthew

 

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