Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Lock up on bios and wont start windows, then shuts off after a minute

Microsoft Windows 7 (64-bit)

What it looks like: 


Randomly one day when i tried to start my laptop the thing would go into bios and says "Press ESC Key for Start Up Menu" then the fans would ramp up to the max throttle and the pc would turn off. Ive been clueless for almost a year what to do

Level 15
Level 15
18,961 18,903 1,764 4,176
Message 2 of 2
Flag Post
HP Recommended

Lock up on bios and wont start windows, then shuts off after a minute


OK, so this has not been working for nearly a year and you're asking NOW how to fix tis?


Sorry, but we are not HP Tech Support and we have no way, from here, to diagnose or repair your PC from here.


Most likely, the PC is experiencing a major hardware failure. You MIGHT be able to run hardware diagnostics by pressing the Esc key repeatedly and then, when the HP Startup Menu appears, select Diagnostics (usually F2) and let it run.

You will need to have the PC physically examined in a service facility by folks that can run their own diagnostics to determine what is wrong with it.

Since your PC is no longer under warranty, then it will cost you up front to have HP examine your PC. If you want to do that, you will have to contact an HP Repair or Service Center to see if they can examine the PC to determine the cause(s) of the problems, if it can be repaired, and an estimate of the repair costs.

If you live in the U.S., here is a link to the HP Service Repair Centers:

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region:

Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation