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‎11-10-2018 01:50 AM - edited ‎11-10-2018 01:51 AM

HP Recommended
Product: Spectre 13"
Operating System: Microsoft Windows 10 (64-bit)

Had a bios password and usb reset media, unfortunately forgot the password and the media seems to have failed.

 

Talked to HP support, they claim they need to replace the motherboard, as the bios password not covered in warranty.

 

Is this the only way to resolve this?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-10-2018 06:46 AM - edited ‎11-13-2018 11:43 PM

HP Recommended

Managed to remember, and this time backed the SpareKey file properly.

View solution in original post

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3 REPLIES 3

‎11-10-2018 02:33 AM

HP Recommended

If you leave the password blank and tap enter key 3 times-do you get a halt code? If so post the halt code and wait for someone to generate a passcode.

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***Click the "YES" button if you think this response was helpful.***
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‎11-10-2018 04:07 AM

HP Recommended

No, it requires me to enter something.

 

After 3 failures it asks to insert the SpareKey USB, from which it's unfortunate unable to read.

 

Is it possible to reset CMOS on this laptop, and what would be the procedure for it?

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‎11-10-2018 06:46 AM - edited ‎11-13-2018 11:43 PM

HP Recommended

Managed to remember, and this time backed the SpareKey file properly.

Was this reply helpful? Yes No
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