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‎06-21-2019 10:52 PM - last edited on ‎06-22-2019 08:39 AM by Retired

HP Recommended
Product: Ho laptop

No changes has been done except windows 10 update... Hp laptop 15-da0296TU SERIAL NO [removed] PRODUCT NO.-- 4TS97PA#ACJ

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1 REPLY 1

‎06-21-2019 11:48 PM

HP Recommended

Hi,

First, try performing a power reset. Take a look at the support page linked below and try the one with non-removable battery

https://support.hp.com/ph-en/document/c01684768

 

When you attach the ac adapter does the charging light come on? What happens when you hit the power button? Do any LEDs blink? Does the fan start? Do you see the HP logo?

 

Let me know,

David

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