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HP Recommended
G42-415DX Notebook PC
Microsoft Windows 10 (64-bit)

It's displaying just splashing colors blue green and others and I have tried the f8 and f12 keys but nothing is changing 

It's G42-415DX Notebook PC for hp

1 REPLY 1
HP Recommended

Hi,

Most likely it is a problem with the panel. If you attach to an external monitor/TV is the image good?

 

Let me know,

David

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