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Locked

‎05-15-2017 12:58 PM

HP Recommended
Product: HP Pavilion DV7
Operating System: Microsoft Windows 7 (64-bit)

I am trying to retore my HP notebook Pavilion Dv7.  When I power it up, before it loads anything including bios it asks for a password.  I do not have the password.  After three attempts It locks and gives me this number:  63307908.  I am assuming this is a code HP can use to help me reset the password?  Thanks for any help.

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-15-2017 01:08 PM

HP Recommended

Hi:

 

Restart the PC, and enter this unlock passcode...

 

72065328

View solution in original post

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5 REPLIES 5

‎05-15-2017 01:08 PM

HP Recommended

Hi:

 

Restart the PC, and enter this unlock passcode...

 

72065328

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‎05-15-2017 01:22 PM

HP Recommended

That was fast!  Thank you for your help.  

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‎05-15-2017 01:28 PM

HP Recommended

You're very welcome.

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‎07-21-2019 07:30 PM

HP Recommended

Hi there.

Having the same issue

My code is: 59308911

 

Thank you very much in advance for helping.

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‎07-21-2019 07:35 PM

HP Recommended

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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