Notebook wont boot up

[Jimmy28]

  Running  Hard Drive test (F2)  HD Fail 

Failure ID: PSNC7D-8148RX-MFPX61-60WR03

PRODUT ID: M6Q01AV

BOOT UP repair windows loads files then goes dark

BOOT UP  normal Windows logo comes on for 2 seconds then goes dark

BOOT UP  (F9) from recovery usb Windows loads files twice then goes dark

[A4Apollo · Accepted solution]

Hi! @Jimmy28, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand you have issue booting into your PC the hard drive on your laptop has failed with a failure ID.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your PC?

Please provide the product number of your PC to assist you better.

As you mentioned you have issue booting into your PC the hard drive on your laptop has failed with a failure ID.

This error message indicates an issue with the sectors or data, on the physical disks on the hard drive has gone faulty. 

Please replace the hard drive on your PC to boot back into your PC.

Since the hard drive has gone faulty it would be difficult backup data.

However, I would suggest you can try contacting best buy or Walmart and check for data backup. As they would use a third party software to backup the data.

Refer this article to know more information about hard drive issues.

Please contact HP support for service options.

Link to contact HP.

Hope to hear from you soon!

Have a great day! 🙂

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

[Jimmy28]

Thanks a lotfor your answer

NO I did not added any hardware or software to the computer.

Closed it down for the night and then it wouldn't boot up in the morning.

The computer is not old it was sent to me from China on January 28th 2016

HP Pavillion Notebook - 17t - g100 CTO (Energy Star)

Serial number:  5CD60356LS

Product Number:M6Q01AV

[A4Apollo]

@Jimmy28, It's great to hear from you again.

I appriciate your efforts for writing back to us.

Since the hard drive on your laptop has failed, there is nothing much we can do for you.

You have to replace the hard drive on your PC to boot into your PC again.

Please contact HP support and get the service options.

Link to contact HP.

Let me know if this helps!

Have a great day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Jimmy28]

Thanks for your input.

I did contact HP support and they replace the hard for $ 400.00

or mail me a new hard drive for $ 164.00 for me to install.

[A4Apollo]

Hi! @Jimmy28, You're welcome and thanks for the response.

I am happy to hear that you are getting the hard drive replaced.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take care,

Have a great day! 🙂