kingofsanddunes Honor Student
Honor Student
2 0 0
Message 1 of 2
Flag Post

Potential hardware failure? Power doesn't seem to be working.

HP Pavilion dv8-1100 Entertainment Notebook PC series
Microsoft Windows 7 (64-bit)

Hello.

I recently took apart my Hp Pavilion dv8-1100 (down to the bare minimum, to replace a failed DC jack).

It turned out to be a success, but now when I attempt to plug the computer into an outlet, the orange light on the side stays orange whilst plugged in.

The white lights on the front of the panel blink a few times, before discontinuing, but the orange light on the sides remains orange.

I may have forgotten to install a few of the components (memory chip, disk drive, touchprint), and was wondering if this was a hardware issue, or a failure to re-install the components.

 

1 REPLY
Highlighted
HP Support Agent
HP Support Agent
12888 889 1322
Message 2 of 2
Flag Post

Potential hardware failure? Power doesn't seem to be working.

Hey there! @17017747, Thanks for stopping by the HP Support Forums!

 

I understand you have issues powering on your laptop.

 

Don't worry I'd like to help you out.

 

Did you make any hardware or software changes on your PC?

 

Have you tried checking with a different battery or adapter?

 

Do you see any blinking lights on caps lock or Num lock key on your laptop?

 

Are you able to boot into BIOS?

 

It could be an issue with the DC port or the system board on your laptop could have gone faulty.

 

Try plugging the adapter into a different wall outlet and check if it helps.

 

Please try the steps recommended below.

 

To perform a power reset on a laptop with a removable battery, use the following steps:
Turn off the computer.
Remove the computer from any port replicator or docking station.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
Remove the battery from the battery compartment.
With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors.
Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.
Press the Power button to turn on the computer.
If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.
After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.
Your laptop has been reset. After a power reset, it is a good idea to run Windows Update and HP Support Assistant to update all device drivers. 

 

 

Also, refer this article to further troubleshoot no power issues with your laptop.

 

If the issue still persists after trying out the steps. It is a hardware issue with your laptop.

 

Please contact HP support for service options.

 

Link to contact HP.

 

 

Hope to hear from you soon!

Have a great day! :)

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

MrRobot
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation