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Student
Posts: 1
Member Since: ‎08-18-2016
Message 1 of 2 (103 Views)

Reset admin BIOS password

Product Name: Hp Elitebook 8470p
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

I need to reset password BIOS of my notebook Hp Elitebook 8470p.I 've read all about post ,I tried the step by step:

 

Press [F10] Bios Setup | [Enter] x 3 |  On-screen keyboard displays | [Enter] | "System Locked press the power to restart the system" displays.

 

 

Can you help me to reset password ?

 

Thanks and regards,

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Posts: 16,350
Member Since: ‎07-18-2011
Message 2 of 2 (98 Views)

Re: Reset admin BIOS password

@nguyenzung

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.html

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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