Jesi909 Tutor
Tutor
13 9 0 0
Message 1 of 11
729
Flag Post
HP Recommended

Reset my computer without Windows password or CDs

HP MINI
Microsoft Windows 7 (32-bit)
Hi,

I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.

Thank you, Jessica
10 REPLIES 10
PhD Student PhD Student
PhD Student
803 779 66 160
Message 2 of 11
726
Flag Post
HP Recommended

Reset my computer without Windows password or CDs

Have you tried pressing F11 at the startup HP logo?

If the HP recovery partition is intact, this option will allow you to reset your PC to factory settings.

 

Please note, Doing this will delete everything from the Hard Drive of the PC so if you saved something on the PC in the past, it will all be gone.

 

I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.
Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answerAccept as Solutionif it solves your problem.

Reply
0 Kudos
Jesi909 Tutor
Tutor
13 9 0 0
Message 3 of 11
724
Flag Post
HP Recommended

Reset my computer without Windows password or CDs

Yes, I have not had luck but will try again
Reply
0 Kudos
Jesi909 Tutor
Tutor
13 9 0 0
Message 4 of 11
723
Flag Post
HP Recommended

Reset my computer without Windows password or CDs

F11 does not do anything.....
Reply
0 Kudos
Jesi909 Tutor
Tutor
13 9 0 0
Message 5 of 11
717
Flag Post
HP Recommended

Reset my computer without Windows password or CDs

At Windows log in, I've tried resetting the password, but it says 'no drive' this feature requires removable media, such as a floppy disk or USB flash drive. Please insert a floppy disk or connect a USB flash drive, and then try again. No spot for a CD or disk, only USB, so how would I get the USB needed?
Reply
0 Kudos
Highlighted
Tutor schang Tutor
Tutor
10 10 0 1
Message 6 of 11
708
Flag Post
HP Recommended

Reset my computer without Windows password or CDs

this recovery USB should be created after you log in windows successfully.

in your current situation, it's too late to create it.

 

you could try F11 again.

restart your computer, press F11 immediately, HP recovery message will show up & tell you the next step.

if you saw HP circle logo, that meas you fail, restart computer & try again F11.

 

btw, F11 will erase your data in HDD. your data will miss.

 

 

Reply
0 Kudos
Jesi909 Tutor
Tutor
13 9 0 0
Message 7 of 11
705
Flag Post
HP Recommended

Reset my computer without Windows password or CDs

F11 is not working. No idea why. I've tried a bunch of times....any idea why it wouldn't?
Reply
0 Kudos
PhD Student PhD Student
PhD Student
803 779 66 160
Message 8 of 11
697
Flag Post
HP Recommended

Reset my computer without Windows password or CDs

Try to press ESC button as soon as you see the HP logo.

You would see a list of options.

If F11 is not one fo these, it means that the recovery partition has been removed from the Hard Drive.

Your only way around would be to re-install the OS from a USB Flash Drive or Windows DVD.

I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.
Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answerAccept as Solutionif it solves your problem.

Jesi909 Tutor
Tutor
13 9 0 0
Message 9 of 11
692
Flag Post
HP Recommended

Reset my computer without Windows password or CDs

Ok, seems like the recovery partition has been removed. How do I beg the USB flash Drive? I can't do anything in BIOS?
Reply
0 Kudos
Jesi909 Tutor
Tutor
13 9 0 0
Message 10 of 11
687
Flag Post
HP Recommended

Reset my computer without Windows password or CDs

How do I get a USB Flash Drive. Not beg* lol
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation