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Hp envy beats by dre 17

After i turn on laptop all i get is a blank screen with the backlight on if i press esc it says startup stopped at the bottom of the screen and nothing else. If i press f2 or f10 it says either bios startup or something else at the bottom and does nothing else. I habe tried a hard reboot by taking out the battery and pressing the power button and i have also tried to reset bios by pressing windows +b and power as well as windows + v and power and nothing works im at my witts end someone please help

1 REPLY 1
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Hi @Txr3b3lrac3r

 

Welcome to the HP Support Community. 

 

Please try these steps - Computer Does Not Start

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.