Post new question
Honor Student
Posts: 2
Member Since: ‎07-18-2013
Message 1 of 2 (181 Views)

When you start getting out a hard disk error ..

Help me please. When you start the computer crash bug, I checked this is a bug in the diagnosis room PLND70-62TSKK-YAFPK01-60DH03 What I do not know yet written, hard disk error, help ...

0 Kudos
Associate Dean
Posts: 5,903
Member Since: ‎01-21-2012
Message 2 of 2 (172 Views)

Re: When you start getting out a hard disk error ..



The failure ID will either be a Smart or Disk Self Test failure - both would indicate that your Hard Drive is failing and will need to be replaced.

If your notebook is still under warranty, contact HP and arrange to have the drive replaced.

If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation