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‎04-30-2021 10:55 AM - edited ‎04-30-2021 11:22 AM

HP Recommended
Product: hp notebook15
Operating System: Microsoft Windows 10 (64-bit)

I get a blue screen( due to bad update from recommended hp web site) 

Boot service not found

Pleased install an operating system on your hard disk.

Hard disk (3FO)

F2 System diagnostics

Fore info go to hp.com/go/techcenter/starup

when I press F2

version1.24.0.0- Bios

for more info go to hp.com/go/techcenter/PCDiags

(memory test)

(hared drive)

(language)

(exit)

memory quick check pass

same bios version

visit hp

Testing drive  1

smart check and short DTS pass

same bios version 

visit hp  go tech

So how do I get my laptop to work when I only see blue screen?

like I said everything started when  HP Support assistant try to up date my laptop.

 

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