08-14-2016 06:46 AM
i tried that it didn't work, i figure it out by clicking on start, then click all apps, then stroll all the way down to the bottom and click on window system, then click on command prompt and waited on it to populate then type msconfig, click enter it took me to system configuration, click on boot uncheck safe boot, click general click on slective startup, put a check mark in load system service and a check mark in load startup items, click apply an ok restart system. when it started back up i was out of safe mode.
12-14-2016 01:40 PM
I was stuck in "Safe mode" and nothing much would work on my computer. I followed the instructions given by "Honor Student", and it WORKED, so now I am back online!!! I used my old computer to access the forum, and am quite happy with the results!! My laptop is back in business!! Thank you so much!