• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎08-11-2022 10:07 AM

HP Recommended
Operating System: Linux

Hello to everyone!

I'm coming here because I have a pretty heavy problem to deal with.

To summarize I deleted the password in the bios of my pc
model : 15-eh0035nb.

I deleted the password in the bios then the computer in the bios asked me for a password. I left the two boxes empty saying that I would no longer have a password at startup but in the end I am blocked because the computer asks me for a password to start the computer. Isn't there a factory password or one that you know of that would give me access to the computer?

Nothing works, I can't open the computer to remove the battery, I'm under linux. I've had enough yesterday, it's too dangerous for me, I couldn't do it

do you have a program to help me via live usb . and I'm on linux . mint and debian 36 workstation. not on windows because my hard drive is encrypted by a hacker or hackers who are relentless.


by usb ?

if yes I thank you if not if you have an idea of what to do tell me thank you.

 

J

Tags (1)
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.