Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting . Or if you need technical support for your calculator visit: HP Calculators. .
New member
1 0 0 0
Message 1 of 2
Flag Post

my drives on HP stream laptop 14 have been wrongly formatted how to i get it back to normal

HP Recommended
HP stream laptop 14
Microsoft Windows 10 in S Mode

hi my daughter has formatted both drives on her hp stream laptop 14 now cant get anything on it how do i load drivers and windows s on it for her to use again

Level 21
Level 21
136,452 91,114 20,991 28,091
Message 2 of 2
Flag Post
HP Recommended



See if the PC is supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with the notebook.


You will need to have access to another Windows PC running W7 64 bit or newer and a 32 GB USB flash drive.

Here is an info link for how to use that utility...


HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation