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HP Recommended
Notebooks

In cooperation with various government regulatory agencies HP has announced a worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries. The potentially affected batteries were shipped with certain HP notebook computers and mobile workstations sold worldwide from December 2015 through December 2017.

The batteries have the potential to overheat, posing a fire and burn hazard to customers. For this reason, it is extremely important to check whether your battery is affected.

HP’s primary concern is for the safety of our customers. Because these batteries pose a fire and burn hazard, it is essential to visit the HP Battery Recall website at www.hp.com/go/batteryprogram2018 as soon as possible and check your battery.

I am an HP employee
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