08-25-2016 09:31 AM
08-29-2016 11:19 AM
@ Halima_ Welcome to the HP Support Forum!
I understand that your laptop is booting to an error screen - Unmountable_Boot_Volume and you were also getting a battery error.
To assist you better I would like to get the Product Number for your Laptop (How to find the Product Number).
In the meantime, you may refer to this below Support Forum thread which discusses the complete troubleshooting for the Unmountable_Boot_Volume issue.
For Battery error message I would recommend doing a battery test.
Please follow the below document for doing a battery test and battery related error messages.
I hope this helps.
Let me know how it goes:)
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