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Charger plugged in but not charging

HP - Pavilion 15-ak085na 15.6"
Microsoft Windows 10 (64-bit)

Hello, when I plug in my charger oi get the message 'not charging'.


I can still use my laptop though so it must be. Anyone tell me how I can fix this?





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Charger plugged in but not charging

Hello @gravyYelp,



You might want to take a look at this document: Battery Does Not Power Notebook or Hold a Charge



 It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.

You might find the answer to your battery/power issue as you work through the steps in that HP support article.




Hope this helps, for any further queries reply to the post and feel free to join us again


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