05-01-2017 06:03 AM
Hello, when I plug in my charger oi get the message 'not charging'.
I can still use my laptop though so it must be. Anyone tell me how I can fix this?
05-01-2017 06:09 AM
You might want to take a look at this document: Battery Does Not Power Notebook or Hold a Charge
It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.
You might find the answer to your battery/power issue as you work through the steps in that HP support article.
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