04-19-2017 12:30 PM
The Hinges on my Envy TouchSmart 15 Notebook are falling apart. The Screen is now still working but when I turned it on i got a message that the fan is not working and warned that it could overheat. I have looked on line and found that this is a very common problem with this model. The hinges are apparently just glued togather and parts break off and cause the fan to stop. This is rather upsetting and frustrating and will be the last computer I plan to purchase with an HP stamped on it. What do I do now to get this fixed ?
04-19-2017 12:36 PM
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