03-23-2017 10:11 AM
please could you give me advice - I made a BIOS update (Version: 01.42Ap1). This update was strongly recommended in program HP support assistant. Immediately after update the error 601 occurred (for the first time...). The notebook was bought in 6-2015 and it is used only occasionally.
The Battery Test in HP Support Assistant shows 0%. The program BatteryInfoView (BIV) shows Battery Level Wear 100% (which means that the battery is 100% ok). On my old (working) notebook EliteBook 8540p the BIV shows 35% level.
I think that the battery is ok but something in BIOS is incorrect.
Thank you for your advice.
03-23-2017 10:21 AM
Please try updating the BIOS from HP Software Driver Download Page instead of HPSA.
You can visit the link below to update the BIOS, by entering your product details
Hope this helps
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04-27-2017 09:12 AM
Thank you for the advice,
Error 601 is no longer displayed. The Battery Test in HP Support Assistant shows that the battery is "OK". But the battery is not charging. It remains still discharged to 0%. The battery test in the BIOS shows the failure number PU72TK-7A08K0-XD7WL1-C0A103.