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Message 1 of 2
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Function keys are not working

HP Recommended
HP 15-be016tu
Microsoft Windows 8.1 (32-bit)

Hi,

I have purchased a new HP laptop (model no :- HP 15-be016tu) and i have installed window 7 x64bit operating system. From the date i  have installed window 7 and started using it, i have noticed that the all function key are not working properly with pressing function key, so please suggest me what should i do, do i need to install the driver or any software.

 

And i have tried many site but could not able to find the universal serial bus controller driver so please help me to solve out the this problem.

 

Thanks

Bhupesh kumar

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Message 2 of 2
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HP Recommended

Hi:

 

You need this usb3 driver for W7.

 

Download, unzip and run the setup application from the driver at the link below.

 

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

 

For the Fn keys, the only suggestion I can offer would be to install this software.

 

This package contains the HP System Event Utility, which enables special function keys on supported notebook models to be programmed. For example, HP System Event Utility enables users to press the Fn+ESC keys to view system information. This package is provided for the supported computer models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81404.exe

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