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Posts: 1
Member Since: ‎09-27-2016
Message 1 of 2 (74 Views)

Graphics cart

Operating System: Microsoft Windows 10 (64-bit)
Hi. Recently my laptop screen started to flash. And sometimes the screen was just getting dark and had to do a hard restart. I was told this is from overheating of the graphics card. So it may overheat when the computer is booted or from the other to do would not have agregaty. Sometimes he revived from this state and showed the box that says " display driver stopped responding and has successfully recovered ". I tried to change the driver, but to no avail. Want poverty/repaired under warranty, but will be able to do it?? Thank you.
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Posts: 33,822
Member Since: ‎11-12-2008
Message 2 of 2 (53 Views)

Re: Graphics cart

The English here barely makes sense but I am gathering you have a video problem and you want to know if the warranty will cover it? We need your model number. You cannot make a warrantry claim here but we can help steer you how to do it. Is the laptop less than a year old?

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