Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
chiraag06 Student
Student
1 0 0
Message 1 of 2
549
Flag Post
HP Recommended

HP Pavilion 15 Notebook PC Battery issues

Pavilion P077tx
Microsoft Windows 10 (64-bit)

Hi,

 

My battery status shows "0% available(plugged in, not charging)" since a few days and without AC power supply, the laptop does not switch on. The white light keeps blinking when I plug in the AC supply (always now).

 

I have tried the famous solution :

 

"

Please perform below shown steps to resolve the issue:

Step 01. Click on the Start Button

Step 02. Type "Device Manager" in the start search box & open the Device Manager

Step 03. Look for Batteries and expand it by click on the + symbol on the left

Step 04. Right Click on "Microsoft ACPI-Compliant Control Method Battery" & uninstall

Step 05. Please Shutdown the Notebook

Step 06. Please remove the Battery and unplug the Power Adapter

Step 07. Press and Hold the Power Button for full 1 Minute

Step 08. Go ahead and put back the Battery and connect the Power Adapter

Step 09. Look for "Plugged In Charging" message on the Battery icon "

 

After this, the problem still exists. 

.

.

.

I went ahead to check my battery status through HP Support Assistant.

The battery status says: Unknown  (93) 

 

Any smart ideas to resolve this?

 

1 REPLY
Teacher
Teacher
141 7 19
Message 2 of 2
527
Flag Post
HP Recommended

HP Pavilion 15 Notebook PC Battery issues

Yes... this error meen that the battery is dead!

 

Smart idea- but the solution is. buy new battery !!!!

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation