01-28-2017 08:33 PM
My battery status shows "0% available(plugged in, not charging)" since a few days and without AC power supply, the laptop does not switch on. The white light keeps blinking when I plug in the AC supply (always now).
I have tried the famous solution :
Please perform below shown steps to resolve the issue:
Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI-Compliant Control Method Battery" & uninstall
Step 05. Please Shutdown the Notebook
Step 06. Please remove the Battery and unplug the Power Adapter
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter
Step 09. Look for "Plugged In Charging" message on the Battery icon "
After this, the problem still exists.
I went ahead to check my battery status through HP Support Assistant.
The battery status says: Unknown (93)
Any smart ideas to resolve this?