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Posts: 1
Member Since: ‎07-06-2010
Message 1 of 2 (739 Views)

Hard Disk cannot be detected?

I just got this error today. my laptop was working earlier today, but a half-hour ago, now it isn't seeing the HDD.


More Info:

Start-up Test: 4Gb of memory passed/OK

Hard disk not exist 

Windows 7 Home Premium

HP G62-144DX Notebook


when i tried to turn it on, it says "no bootable device -- insert device and press any key" then i brought it to a friend of mine and made him try to reformat it but he said that the hard disk cannot be detected.

i really dont know what happened to my notebook.

i just bought it 2 months ago.

it just lagged and then it shut down then it never came back again.

it cannot read or detect its hard drive while i never made it fall on the ground or be bumped hard on something.

please help meT.T


if my information is lacking, please tell me what am i lacking so i can put it here.

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Posts: 29,732
Member Since: ‎11-12-2008
Message 2 of 2 (731 Views)

Re: Hard Disk cannot be detected?

I believe the hard drive has simply died. It happens. They are very complex machines. The only way to be sure is to remove the hard drive and see if it is detected in another computer or as an external drive connected to an adapter. In that event the problem is more serious yet. In any event you need to call HP Support on a 2-month old machine and it looks like it will be going in for service.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation